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Markel Tax

A specialist Tax and VAT helpline

When you need assistance, or a second opinion, with any UK tax or VAT issue, Markel’s in-house tax and VAT helpline is here to help. Staffed by in-house and experienced advisers, the telephone helpline receives over 50,000 tax and VAT queries a year. 

Typical tax and VAT calls made by practitioners include:

  • HMRC: enquiries, disputes and advice
  • Income tax: private clients, sole traders, partnerships, residence and EIS
  • Corporation tax: reconstructions, incorporations, loans to participators, R&D, Patent Box, Funding, ATED and substantial shareholding exemption
  • Capital gains tax: entrepreneurs’ relief and non-resident capital gains
  • Trusts and IHT: life time transfers, APR/BPR, residence nil rate band
  • VAT: option to tax, transfers of a going concern, partial exemption and place of Supply
  • PAYE/NIC: employment related securities
  • CIS, Property business and SDLT
  • Capital allowances: claiming relief for fixtures and fittings, Annual Investment Allowance

Our experienced team will ensure they have properly understood your query and will explain the advice to your satisfaction. If necessary, they will undertake research to confirm their advice and provide helpful statute references for your peace of mind. They will apply the advice to your specific situation and the potential outcomes.

To access the tax and VAT helpline, dial 0345 223 2727.

"Outstanding", "excellent", "incredibly knowledgeable" and "exceptionally helpful" - just a few words that our clients have used to describe our helpline.

Business legal helpline

Understanding your legal position when a problem arises can be invaluable. Practices with a Markel Tax fee protection scheme, are eligible for free business legal advice for themselves and their clients. The legal helpline is available 24-hours a day, 365-days a year and provides unlimited access to our in-house team of over 60 qualified solicitors and barristers for employment law, health and safety matters and commercial issues.

Technical updates and email bulletins

Knowledge is critical in today’s complex business world. Markel Tax harnesses the latest technology to ensure clients are well informed and armed with breaking industry and HMRC news and market trends. Whether you prefer Twitter or email updates, we will keep your practice informed.


Your claim deserves dedicated support. Fee protection customers of Markel Tax have a designated Claims Consultant who does more than simply process your claims. They will guide you, from submission to completion, keeping you informed at all times. With 96% of clients saying the way we dealt with their claims was good to very good you can be confident we’ll be here when you need us most.