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Markel Tax

VAT Advisor

Job posted: 20/05/2021

What we look for

Our exceptional and motivated employees are our greatest strength. Our employees provide the highest level of

customer service and help maintain our position as a leader in the global marketplace.

Markel Style

The Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.

If you think you have these core attributes we want to hear from you.

View the position or apply today via our job board

Job Summary:

Markel UK delivers a combination of Insurance, Legal and Tax solutions direct to customers or via brokers, solicitors or accountants. The current proposition for Accountants is Tax Fee Protection Insurance, for which Markel has c20% market share, and tax consulting services. These are supplemented by the tax and legal advice lines that are provided as part of the insurance package, reinforcing the strong relationship accountants have with Markel. Markel Tax was voted Best Independent Tax Consultancy firm in the 2020 Tolley Tax Awards, and is the Tax advice line for Tolleys and the Federation of Small Business (FSB).

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you.

We want to ensure that you have a positive experience applying for a role at Markel and are able to perform at your best. If there are any adjustments we can reasonably make to ensure that the process is accessible for you at every stage please email

“Why work for us?”

Diversity and inclusion

Markel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people’s differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.

Community involvement

Markel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.

Commitment to open doors

Markel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Style—some of our best ideas start from a conversation between a manager and an employee.

Entrepreneurial spirit

As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel.

Duties and accountabilites
  • Delivery of high quality UK VAT advice on a variety of business scenarios through telephone communication.
  • Reviewing and assisting with the drafting of documentation as required
  • Working in accordance with agreed service levels
  • Management of own workload ensuring that a high standard in relation to both productivity and efficiency is maintained
  • Maintaining a sound working knowledge of all aspects of UK VAT and best practice
  • Liaising with and supporting fellow colleagues in a team-like manner as the operational needs of the business dictate
  • Maintaining and producing paper based and electronic records where required
  • Liaising with the wider Markel business as appropriate
Skills, knowledge and experience
  • Have a high level of UK VAT experience across a range of topics
  • Ideally be qualified at ATT level or higher
  • Have experience of communicating effectively in a professional environment with a range of people
  • Have good IT skills across Microsoft, Word, Outlook etc
  • Excellent data entry skills and attention to detail/accuracy
  • Have excellent customer care skills, and an ability to empathise with callers where necessary
  • Be commercially aware at all times and to offer both practical as well as legal solutions
  • Have an analytical and problem–solving approach to advice
  • Be flexible and adaptable both within the VAT helpline team and assisting the wider business as needs dictate
  • Be able to work in a fast paced environment and uphold company standards
  • Have good document drafting skills and an eye for detail
  • Have the ability to gain and retain the client confidence
  • Have sound working knowledge of all appropriate electronic research facilities
  • Have the ability to produce written guidance to the client of a high standard that is clear, practical, and legally accurate. 
Join our global team of respected tax experts

We are a national company with offices in London, Rugby and Sheffield, and we have a culture that fosters individual growth.

Markel Tax's expert team pride themselves on their professionalism, dedication and expertise, and are one of our most important assets. If you also strive to achieve these goals, and would like to join our dynamic team, learn more about our offices by clicking the button below.